HealthCare
Health insurance in India has gained huge popularity among people in the recent past. A critical segment like healthcare has to be dealt with extreme sincerity and commitment to provide the best yet quality services to the people. With the escalating health hazards and worsening milieu resulting in rising health awareness all across, the need and demand for important healthcare is essential.
Alankit endeavors to contribute its best towards this sensitive domain, introducing world-class health practices and benefits as per the current industry standards globally. Its state of the art technology, in-house software managed by the professional tech-masters, dedicated workforce and continuous innovative techniques, all contribute to Alankit’s achievements in the segment.
Our primary healthcare TPA services include the following:
Third Party Administrator (TPA)
Alankit Insurance TPA ltd., established in the year 2003, is a member of the Alankit group of companies. A strong network of more than 4000 empaneled hospitals and PAN India presence makes it a distinguished entity in the industry today. With a subject as sensitive as health, the company, as a leading Health Insurance TPA, aims at bringing down the turnaround time for claims settlement below the current industry standards and this, it achieves with its state of the art technology, in-house software maintained by the best software brains, and a well-trained, dedicated and motivated workforce. As one of the fast-growing Health TPAs, AITL provides service related to enrollment, claims processing, both cashless and reimbursement, to the insured. AITL is one of the first Third Party Administrators to handle the RSBY project. AITL is duly licensed under the Insurance Regulatory and Development Authority and has been issued an ISO 9001:2000 quality certification
Alankit has been positively moving towards its goal to enhance the face of health insurance services accessible to the beneficiaries in India. Therefore, Alankit, being a recognized TPA insurance provider in the market, has handled the premium amount in millions, aiding the lives of a multitude of people along. It eases a whole bunch of facilities with the best-in-class experience for its clients, safeguarding both reductions in claim cost and providing better control on fraudulent claims. In addition, Alankit’s strength lies in its wide network of offices, best-customized solutions, robust online & technical functionality and a content, loyal customer base. Alankit has also developed a strong association with all public sector insurance companies, leading private insurers and government agencies, to offer personalized services to the patients/insurers coupled with an array of preferred hospitals to allow easy availing of the cashless hospitalization facility via a suitable cashless health TPAplan.
Alankit’s Strengths :
- Premium handling of approx. Rs. 1,000 million
- Over 4 million lives covered
- Strong Hospitals Network including 4054 Preferred Network Hospitals on a panel along with
more than 500 diagnostic centers along with a dedicated manager to impanel new hospitals and
hospital empanelment within 7 Days.
Grievance Redressal Management
- Dedicated Key Relationship Manager for single window approach for every location
- Strong emphasis on resolution of grievances within a set time frame of 2 days
- Periodic monitoring of call logs by seniors to further improve the services
- Fully equipped Call Center support to handle customer grievances and ensure smooth & hassle free services
Helpdesk
- Dedicated Key Relationship Manager for single window approach for each location
- Available 24x7x365
- Dedicated claim processor /Dr. to scrutinize reimbursement & domiciliary claims
- Dedicated Network Hospital Manager for new hospital empanelment or any other information relating to network hospitals
- Dedicated customer care & grievance redressal cell
- Frequent visits by seniors
Why Choose Alankit?
- Almost two decades of experience in simplifying the best-in-class experience for the clients
- Alankit as a group provides multi-national work ambiance
- A whole bouquet of services benefitting all sections of the society
- Unmatched infrastructure and wide network enabling us to compete in an equipped manner
- Experienced and skilled team providing the best-customized solutions
- Robust IT setup and state of the art technology providing quality services
- Successful implementation of government initiatives allowing us to play our part in social development and welfare
- High Retention of clients
- Decentralized model with Head Office located in New Delhi
- Pan India presence with offices in 5468 business locations
To know more about our services and for detailed information about healthcare, click here.